Your best hours, gone
The work you actually want to be doing - leading, growing, serving members - gets squeezed out by reconciliations, filings and chasing action items.
The back-office work is eating the time you'd rather spend elsewhere.
The admin, the books, the filings, the minutes - it all has to be done, and it all lands on you. But every hour spent on it is an hour not spent leading, growing, or simply getting your own work done.
Hand it to an experienced independent specialist, and get that time - and your focus - back.
- Nearly thirty years running my own businesses
- No babysitting, no surprise invoices
- Onsite or remote NZ-wide
01Sound familiar?
Every hour on admin is an hour not spent leading and growing.
It all has to be done, and without the right support it quietly costs you in three ways.
Quiet compliance risk
A missed filing, a mishandled record, an out-of-date template - exposure to MBIE, IRD or the Incorporated Societies Act builds silently.
The false economies
A full-time hire you don't need. An offshore VA you have to manage. A consultant who bills for every call. None of it fits lean.
There's a smarter option than another salary - or another thing on your to-do list.
See what I take off your plate ↓The difference
Hand it off, and consider it done. No instruction manuals. No twenty questions. No meter running - just answers and finished work, month in, month out.
I take real ownership of the back-office work so you can get back to the part of the business only you can do.
02What I take off your plate
Four kinds of work. One dependable pair of hands.
Engage the one that's landing hardest, or hand over the lot. Each has its own page with the full detail and real client examples.
Service 01
Business admin &
operations
If your inbox and to-do list run your day…
The endless small tasks are the ones that quietly drain your week - and the first things to slip when you get busy. Reliable outsourced business admin support means the day-to-day just runs, clients and suppliers are looked after, and nothing sits waiting on you - so you can lead instead of firefight.
What changes for you
- Reclaim your weekOffload the operations and admin that eat your time.
- Nothing slipsClient and supplier admin handled reliably and on time.
- Stay on top of your inboxWorkflow and scheduling kept moving daily.
- Loose ends closed offDependable follow-through you never have to chase.
See how it works
Hourly or monthly retainer
Service 02
Financial
administration
If the books are always one step behind…
When the numbers are late or messy, every decision is a guess and every audit is a scramble. Outsourced bookkeeping and payroll keeps your Xero clean and current every month, your bills and invoices on track and your accountant happy - so your finances are one thing you never have to worry about.
What changes for you
- Always know where you standXero bookkeeping reconciled and up to date.
- Get paid, pay on timeAccounts payable and receivable stay on track.
- Payroll sortedAccurate iPayroll and payday filing, every pay run.
- Audit-ready all yearClean records and clear monthly reporting.
See how it works
Works alongside your accountant
Service 03
Compliance &
governance
If filings and meeting papers are a constant worry…
Compliance is invisible until it goes wrong - then it's directors' liability and a scramble before an audit. Outsourced governance and secretary support for businesses, committees, societies and boards keeps every filing, register and minute current and correct, so you're protected without lifting a finger.
What changes for you
- Protect your organisationStatutory filings and registers kept current.
- Walk into meetings preparedAgendas and meeting papers ready early.
- Decisions that stickAccurate minutes and clear action tracking.
- Stay compliant with NZ lawOngoing Incorporated Societies Act 2022 obligations, handled.
See how it works
I attend and take the minutes myself
Service 04
Systems &
documentation
If it all lives in your head…
When the knowledge lives only in your head, the business can't run without you - and can't grow past you. Practical process documentation and simple working systems turn that chaos into something clear, repeatable and easy to hand over, so the work carries on smoothly no matter who's away.
What changes for you
- Free yourself from the detailGet what's in your head out and documented.
- Work that runs without youClear SOPs and process documentation.
- Onboard and hand over easilySimple templates anyone can follow.
- Build to growWorking systems set up to scale with you.
See how it works
Right-sized, never a 200-page manual
The admin, the books, the filings, the minutes. You deal with me directly, every time.
03Still deciding?
Not sure what you need most?
A straightforward chat - we'll work out where to start together.
- Or find your sector
- Small & medium businesses
- Early childhood education
- Societies
- Boards & statutory bodies
04Trusted with the real thing
Real regional organisations.
Real results.
Not stock logos - actual Bay of Plenty organisations I've held the records for, from an early learning centre to societies and boards. Each shows the services it draws on.
01
Secretary & Treasurer
Bledisloe Domain Park Board
Secretary and treasurer services for a statutory domain board - governance administration, agenda and meeting management, minute-taking, Xero reconciliation, financial reporting, and direct liaison with the board's appointed lessee.
- Compliance & governance
- Financial admin
02
Secretary & Treasurer
Waihi Drainage District Society
Full governance and financial administration for a rural incorporated society under the Incorporated Societies Act - Xero bookkeeping, annual budgeting, committee secretary duties, and liaison with auditors, accountants and farming members.
- Compliance & governance
- Financial admin
03
Governance Support & Office Manager
Giggles Te Puke Early Learning
Governance support and office management for an early childhood education centre - Ministry of Education and Education Review Office compliance, childcare management system data, staff payroll, systems development, operations audits, and Xero financial administration.
- Business admin
- Financial admin
- Compliance
- Systems
04
Regional Coordinator
BOP Ballance Farm Environment Awards
Regional project coordination and event delivery for the Bay of Plenty Ballance Farm Environment Awards - managing the annual program and Supreme Winners field day from planning through to execution, including stakeholder liaison and on-the-ground logistics.
- Business admin & operations
- 1998Made the leap into business
- 2008Started Compleation Limited
- 100%Done by me - never handed off
05Before you book
The things people ask first.
Absolutely - most people do. Start with the area landing hardest, say financial admin, and add others as the pressure shifts. Others hand over the full back office from day one. We'll scope it on the call.
This is bespoke work, so pricing is scoped to your needs - no rigid packages. You choose flexible hourly support or a fixed monthly retainer, so you can budget with confidence. Price on application, in NZD plus GST. Nothing out of scope is ever billed by surprise.
Very little - that's the point. You don't write instruction manuals or SOPs. I review what exists, ask a few targeted questions, and take ownership from there. Hand over the keys, tell me the outcome, and consider it done.
Both, mostly remote. I'm in Te Puke and work across the Bay of Plenty, with most work done remotely inside your own systems - and onsite when it counts, like a key meeting or AGM. I also support organisations remotely right across New Zealand.
Xero, iPayroll (or your payroll system), Microsoft 365, Google Drive, FG Funnels, Canva, AI tools and Zoom - always inside your own accounts. If a tool isn't listed, it's one I'll learn on the job at no cost to you.
Still have a question? Get in touch →
Ready to get it off your plate?
Book a call and we'll talk through what's weighing you down - and work out exactly what to hand over first. No obligation, no pressure, no meter running.
Prefer to message? Use the chat, or get in touch · About Kirsten · See all sectors
